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P.O. Box 26067 3163 Winston Churchill Blvd. Mississauga , Ontario Canada L5L 5W7 (416) 806-5777 info@globaltrainingsolutions.ca www.globaltrainingsolutions.ca

ABOUT US

Global Training Solutions Inc. provides compliance, workforce training programs and classroom instruction aimed at the development, training and safety of employees in many diverse industries worldwide. © 2020 Global Training Solutions

WHAT’S NEW? ARCHIVES

Global Training Solutions is constantly evolving – expanding our products and improving our services. Check back regularly for the newest additions and updates. See what we can do for you.
Recently Updated Awards And Recognition NERC CIP Health, Safety And Environment Sales And Management Industrial Skills Water And Wastewater NERC CIP Health And Safety Infrared Thermography Sales And Management Industrial Skills Awards And Recognition NERC System Operations NERC CIP NERC CIP Oil And Gas Awards And Recognition Awards And Recognition Health, Safety And Environment Health, Safety And Environment Sales And Management Water And Wastewater Operator Training Transmission And Distribution Water And Wastewater Operator Training Industrial Skills Sales And Management Health, Safety And Environment Health, Safety And Environment Coal Handling Software Applications Water And Wastewater Operator Training Oil And Gas Sales And Management
ARCHIVES

AWARDS AND RECOGNITION

September 30, 2015 GLOBAL TRAINING SOLUTIONS INC. AWARDED FOURTH YEAR AS TOP WORKFORCE DEVELOPMENT PROVIDER Global Training Solutions Inc. of Mississauga, Ontario, Canada has been recognized and awarded by the prestigious Training Industry, Inc. as a 2015 Top Workforce Development Provider. The Awards Committee at Training Industry, Inc. selected Global Training Solutions Inc. for its’ industry visibility; innovation and impact; capability to develop and deliver customized corporate training services; depth and breadth of subject matter expertise; organization growth potential; quality of clients; and geographic reach. Global Training Solutions Inc. is recognized as a top tier, unique training provider focused on meeting the needs of corporations in developing the workforce and leveraging its expertise and market awareness to deliver comprehensive solutions for its clients. “The workforce development segment continues to adapt to meet ever-changing development needs within organizations.” said Ken Taylor, president, Training Industry Inc. “These companies continue to provide effective ways of improving workforce performance across all industries.” “The 2015 Top 20 Workforce Development providers are some of the strongest in the industry,” said Doug Harward, chief executive officer, Training Industry, Inc. “The companies selected are remarkable leaders in providing curriculum development, consulting and certification for corporate workforce development needs.”
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NERC CIP

September 30, 2015 NERC CIP V5 ONLINE TRAINING SERIES ENHANCED WITH NEW FEATURES The new NERC CIP V5 Training Series consists of 5 modules: Base Training – Cyber Security; Information Handling; Electronic Access Controls; Physical Access Controls (includes Visitor Management); and Cyber Security Incidents, Response and Recovery. Four new features have been added to include: Ability to capture multiple training experiences Expanded administrator control for database changes Capturing of students decision-making path Ability to allow a student to answer a question and be remediated with re-testing to ensure topic retention Demos are available for course evaluations upon written request. Learn more about the NERC CIP V5 Training Series…

HEALTH, SAFETY AND ENVIRONMENT

September 30, 2015 NEWLY UPDATED OSHA RECORDKEEPING TRAINING Earlier this year OSHA made several changes to its Part 1904 recordkeeping requirements: Employers now have to report all work-related inpatient hospitalizations, amputations and losses of an eye within 24 hours of their occurrence. The list of industries that are partially exempt under Part 1904 are now based on the North American Industry Classification System (NAICS) instead of SIC Codes.
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The OSHA Recordkeeping for Managers and Supervisors Training Program has recently been updated to include these new OSHA changes. The program provides solid information for managers and supervisors who need to comply with OSHA’s Part 1904 regulation, and help their organizations quickly identify and eliminate repetitive hazard situations. The OSHA Recordkeeping for Managers and Supervisors Training Program provides employees with information on the latest updates, as well as covering why recordkeeping is important, which requirements apply to specific work environments, how to tell which incidents are work-related and new. NOW AVAILABLE – UPDATED WORKPLACE VIOLENCE TRAINING PROGRAM The Workplace Violence Training Program helps employees recognize the warning signs of possible violent behaviours and shows them how to avoid or defuse potentially dangerous situations. Topics include threats and verbal abuse, sexual harassment, physical assault, dealing with armed assailants and more. Recently the program has been updated to include new content with an enhanced course structure, new engaging visuals, topped with an up-to-date look and feel. NEW OFFICE SAFETY TRAINING PROGRAMS HELPS REDUCE HIDDEN HAZARDS OF OFFICE WORK Three Office Safety Training Programs – Office Safety; Office Ergonomics and Computer Workstation Safety have been updated to include new and relevant content, revised presentation style and new and engaging visuals. These revised programs are available as a part of the Safety Meeting Kit series. They are available in hard copy DVD or interactive CD-ROM format, as well as for online/SCORM and VOD/video streaming delivery. All courses are available in English and Spanish. NOW AVAILABLE – NEWLY UPDATED EMERGENCY PLANNING TRAINING MODULE Using enhanced content and visuals, the newly revised Emergency Planning module from the Regulatory Training Series effectively focuses on the critical role employees play in emergency preparedness. The course also explains how employees can help their organization develop, practice and execute an Emergency Action Plan to deal with all types of emergencies, including natural disasters, fires, terrorist attacks and more. The program can also help companies comply with OSHA Emergency Preparedness regulations. The program is available in DVD or interactive CD-ROM format, as well as for online/SCORM and VOD/video streaming delivery. NEW EVACUATION SAFETY PROCEDURES COURSE JUST RELEASED The new Evacuation Procedures Training Course provides the information employees need to learn to act quickly and safely during an evacuation. Topics covered in these products include: The Evacuation Team Preparing yourself for an evacuation Basic evacuation procedures Evacuating multi-story buildings Coping with fires and explosions Dealing with HAZMAT emergencies …and more. The program is available in DVD or interactive CD-ROM format, as well as for online/SCORM and VOD/video streaming delivery.
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NEW TRAINING ON SAFETY AWARENESS FOR NEW EMPLOYEES The new Safety Awareness for New Employees Training Course is now available. The program focuses on critical hazards that employees are likely to encounter in different work environments, while performing different tasks and using different tools and equipment. It then reviews safe work practices the trainees can utilize to keep themselves and their coworkers safe every day. This program is available as a part of the Safety Meeting Kit Series. It is available in DVD or interactive CD-ROM formats, as well as for online/SCORM and VOD/video streaming delivery. The Spanish version will be completed and released soon. Learn more about the Safety, Health and Environment Training Programs…
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SALES AND MANAGEMENT

September 30, 2015 NEW FEATURES ENHANCE CRM TOOL FOR SALES AND TERRITORY MANAGEMENT The Quota CRM Tool is a fully functioning sales software tracking program that provides essential insights into sales representation and territory management. The tool has been significantly upgraded with the following features: 4-Level reporting: CEO; Executive; Manager; Representative New reports for each level Updated summary entry at Rep level (automatically calculates) Updated Message Centre Easy transitions between levels at Executive level CEO report with all sales by region Sales Manager report with all sales by team Contract revenue box now Revenue Gross ENROL NOW! – SALES SKILLS AND SALES LEADERSHIP WORKSHOPS IN TORONTO Public Sales and Leadership seminars and workshops will be held in Toronto and will include: Quota Sales Self Leadership – September 18, 2015 (2 hour) Quota DecisionLab – October 16, 2015 (1/2 day sampler) and November 10, 2015 (1 day) Quota – November 11, 2015 (1 day) Quota COACH (Sales Management Workshop) – November 11-12, 2015 Quota Time & Territory Management – November 12, 2015 Quota Issue Selling – November 13, 2015 Seating is limited, book early! If you are interested in booking a seminar in your city, please let us know. To inquire about Toronto registration for any of the courses and dates listed above, please contact us: 416-806-5777. Learn more about the Sales and Leadership Training Programs…
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INDUSTRIAL SKILLS September 30, 2015 NOW AVAILABLE – NEW SAFETY TRAINING COURSES Eight new Safety Training Courses have been completed and released. All courses are mobile-ready and consist of 7.5 hours of training. The courses outline safety standards, including EPA and DOT requirements, propose solutions to both everyday safety challenges and emergency situations, and teach the safe handling, storage and transport of chemicals, oil and gas. Resource Conservation Recovery Act (RCRA): Hazardous Waste Training Requirements Corrosion Control: Transportation of Natural & Other Gases by Pipeline Spill Prevention, Control & Countermeasure (SPCC) Plans Emergency Plans & Response Training for Gas Pipelines Oil Spill Responses in Facilities R&D Chemical Hygiene Benzene: Safe Handling & Storage Vinyl Chloride: Safe Handling & Storage Additional Safety Training Courses have been completed to expand the Industrial Skills Series.

Titles Include:

Ethylene Oxide Safety Hydrogen Fluoride Safety Combustible Dust – Things That Go Boom Hydrogen Sulfide Safety The Hazards of Oxygen and Oxygen Enrichment Triethylaluminium Safety Awareness Nitrogen Safety Awareness Gas Pipelines – Public Awareness Hazmat Transportation Safety Awareness Safety Management Toxic Substance Control Act (TSCA) Compliance PETROLEUM ENGINEERING ONLINE TRAINING COURSES NOW AVAILABLE The Petroleum Engineering online training courses provide oil and gas facilities with engaging and interactive content and technology solutions that help assess and improve employee skills. These accredited courses keep Petroleum Engineering Professionals safe, transfer knowledge of fundamentals, develop industry and job-specific skills, improve performance and maintain certifications and professional licenses. Courses available: Ethical Decision-Making for Engineers (5 courses) The Petroleum Industry – History, Terminology, and Culture The Petroleum Industry – Origins and Occurrence of Oil The Petroleum Industry – Exploration, Recovery and Transportation The Petroleum Industry – Crude Oil Classification and Benchmarks The Petroleum Industry – The Crude Oil Market The Petroleum Industry – Oil Supply The Petroleum Industry – The Future Petroleum Environmental Considerations (3 Courses) Fundamentals of Petroleum Engineering Petroleum: Oil & Gas Drilling Technologies Petroleum: Drill Rig Selection Petroleum: Drilling Technology Petroleum: Instrumentation and Measurement Liquid Process Piping: Introduction & Design Liquid Process Piping: General Piping Design Petroleum and Natural Gas: Mud Logging Sensors and Modern EDR Systems Formation Evaluation by Wireline Logging Modern Shale Gas Development Fracking: The Operations Fracking: Environmental Consequences Petroleum Refining Processes and Related Health and Safety Considerations Petroleum: Waste Minimization in the Oilfield Petroleum: US Code – Oil Pollution Liability and Compensation NEW! TOTAL PRODUCTIVE MAINTENANCE TRAINING COURSES Four new Total Productive Maintenance Training Courses are now available. These courses have been designed to help workers from plant-floor employees to senior executives incorporate maintenance into the everyday performance of the facility, detect developing problems earlier and mistake-proof equipment. Titles available: Total Productive Maintenance: Introduction Total Productive Maintenance: Overall Equipment Effectiveness Total Productive Maintenance: Preventive Maintenance Total Productive Maintenance: Predictive Maintenance NEW PRE AND POST TEST REPORTING FEATURE ENHANCES LMS A new Pre vs. Post Test report is now available under Custom Reports for Industrial clients in the Learning Management System (LMS). This report displays the pre-test scores and the post-test scores next to each other and can be used to help determine the efficacy of the training. It includes all enrollments, student name, course name and more. NEW MASTER SYSTEM ADMIN CONTROLLED COURSE ASSIGNMENT NOTIFICATIONS Master System Administrators now have the ability to control student course assignment notifications in the Learning Management System (LMS). Previously, students had the option to opt-in and out of these notifications from their own account view. Now the designated Administrators have the ability of turn the notifications on or off as desired. MULTI-SELECT COURSE FEATURE FOR CUSTOM CURRICULUMS NOW AVAILABLE The new Multi-Select feature enables administrators to quickly and simply select more than one course at a time to create custom packages for all learners. Learn more about the Industrial Skills Training Programs…

WATER AND WASTEWATER

September 30, 2015 NEW COURSES EXPAND WATER AND WASTEWATER CLASSROOM TRAINING New instructor-led courses are now being offered at training locations throughout Ontario and can also be arranged to be delivered at any organization’s site to eliminate costly employee travel and expenses. Titles include: WATER DISTRIBUTION TRAINING Disinfection of Potable Water Piping Watermain Tapping & Repair Winterwise: The Cold Hard Facts about Distribution WATER TREATMENT TRAINING Advanced Water Treatment Emerging Issues: Water Treatment Ozone Technology for Water Treatment WASTEWATER TRAINING Collection System Valve Operation & Maintenance Introduction to Filamentous Identification Introduction to Wastewater Management Lab Procedures for Wastewater Operators Nutrient Removal Systems Sewer Line Repair Wastewater Environmental Compliance Wastewater Laboratory Health and Safety Wastewater Microbiology MANAGEMENT AND REGULATORY TRAINING Technical Report Writing Learn more about the new Water and Wastewater Training Courses… NERC CIP May 12, 2015 NEW NERC CIP V5 ONLINE TRAINING SERIES NOW COMPLETED The NERC CIP V5 e-Learning Series consists of 5 newly completed modules. Titles include: Base Training – Cyber Security Information Handling Electronic Access Controls Physical Access Controls (Includes Visitor Management) Cyber Security Incidents, Response and Recovery All programs can be customized to include an organization’s specific policies, processes and procedures, videos and links to internal and external documents. All courses can dynamically deliver training content based on an individual’s role, group or location. Courses can be delivered to address multiple processes for each CIP requirements at multiple sites. In addition, all courses will allow clients to tag their content pages based on whether the student needs to review the content according to their specific role requirements. Courses can be hosted on our robust behavioral Learning Management System (LiMS) to manage your course curriculum or on their corporate LMS. These courses will additionally capture ALL student interactions with each course and provide a full analysis of the training experience of each student and the implied efficacy of the course in increasing the level of understanding and awareness of the course topics. Learn more about the new NERC CIP V5 Training Series…

HEALTH AND SAFETY

May 12, 2015 NOW AVAILABLE! SAFE LIFTING TRAINING FOR CONSTRUCTION AND INDUSTRIAL ENVIRONMENTS The new 18 minute Safe Lifting Training Program provides vital information to ensure employees protect their backs when lifting and carrying. The course is available for both construction and general industry versions. The programs are available in English and Spanish. Formats include DVD; Constructions Safety Kits; Safety Meeting Kit; CD-ROM; and web-based/ e-learning platforms. DISTRACTED DRIVING COURSE NOW RELEASED The 17 minute Distracted Driving Training program identifies the common behaviours of distracted driving; explains how and why they occur; and why they are dangerous. The program also provides practical tips employees can use every day to be safer, more focused drivers. The module is available in English and Spanish. Formats include DVD, Safety Meeting Kit, CD-ROM; online training and VOD/video Streaming Delivery. NEW! DRIVING DEFENSIVELY TRAINING COURSE The Driving Defensively Program is a 22 minute course providing the information employees need to drive cars, vans and small trucks defensively, both on and off the job. Topics covered: The fundamentals of driving defensively Dealing with distracted drivers Coping with aggressive drivers Using your headlights Driving safely in bad weather Handling a blowout Sharing the road with trucks and buses The course is available in English and Spanish. Formats include CD-ROM; DVD; Web-based / E-learning; VOD/video Streaming Delivery; Safety Kit; Posters and Booklets. NOW AVAILABLE – DRIVING SAFETY: THE BASICS The new 20 minute Driving Safety: The Basics Training Course provides the information employees need to drive cars, vans and small trucks safely, both on and off the job. Topics cover preparing and fundamentals of driving safely, driving with other vehicles; driving at night and in bad weather; distracted driving and handling road rage and emergencies. The course is available in English and Spanish and on multiple formats including CD-ROM; DVD; Web-based / E-learning; VOD/video Streaming Delivery; Safety Kit, Posters; and Booklets. UPDATED WORKPLACE STRESS TRAINING AVAILABLE The new 15 minute edition of Workplace Stress Training provides updated content to include useful information for practical mental and physical exercises to help employees better understand stress and how to cope with it more effectively. It also covers how they can benefit from positive thinking and a healthy lifestyle. The program is available in English and Spanish. Formats include DVD, Safety Meeting Kit, CD-ROM; and Web-based / E-learning; VOD/video Streaming Delivery. JUST RELEASED! SAFETY DATA SHEETS IN HAZWOPER ENVIRONMENTS TRAINING COURSE The HAZWOPER: Safety Data Sheets Training Course educates employees about the Safety Data Sheets format and reviews how the information in an SDS can help them work safely with potentially hazardous chemicals. The program is available on CD-ROM; DVD and web-based / e-Learning formats. CONSTRUCTION SAFETY TRAINING SERIES EXPANDED WITH SLIPS, TRIPS AND FALLS COURSE The Slips, Trips and Falls in Construction Environments Training program presents the types of situations on construction sites that can lead to slips, trips and falls, and what employees can do to avoid or prevent these accidents. The course covers center of gravity; trips and slips; walking surfaces; housekeeping and maintenance; footwear, falling properly; and personal and protective equipment. The program is available in English and Spanish and is presented on various formats to include CD-ROM; DVD; Safety Kit; Posters and Booklets. COMING SOON! NEWLY UPDATED OFFICE SAFETY TRAINING PROGRAMS TO REDUCE HIDDEN HAZARDS! The Office Safety; Office Ergonomics; and Computer Workstation Safety courses are currently being updated to include current content, enhanced presentation and new visuals. The Office Safety Program describes the hazards that exist in office environments, and how to use good safety practices to avoid them. Topics include: safety awareness; slips, trips and falls; safety housekeeping; and electrical safety. The Office Ergonomics Course outlines in detail ergonomic hazards that are found in the office and offers practical solutions employees can use to help avoid them. Topics include: ergonomic injuries; preventative measures; neutral positions; and stress-release exercises. The Computer Workstation Safety Program reviews the safe use of computers and offers solutions to many potential problems. Topics include: workspace organization; safe positioning of the back and torso; avoiding eye and muscle strain; and tension and stress-reducing exercises. The Office Safety, Office Ergonomics and Computer Workstation Safety Programs are part of the Safety Meeting Kit Series and will be available in hard copy as complete Kits, DVD programs or interactive CD- ROMs, as well as for online/SCORM and VOD/video streaming delivery. Learn more about the new Health, Safety and Environmental Training Courses…

INFRARED THERMOGRAPHY

May 12, 2015 NOW AVAILABLE – UPDATED INFRARED THERMOGRAPHY TRAINING BROCHURE The newly updated Infrared Thermography Brochure details courses titles, hours and certification. To receive your PDF copy, please send your request via email. Learn more about the Infrared Thermography Training Courses and Certification… SALES AND MANAGEMENT May 12, 2015 NEW! QUOTA DECISION-MAKING FOR SALES PROFESSIONALS! Using Texas Hold’em Poker as the learning tool, Quota® Decision-Making for Sales Professionals provides an exceptional one day gamification learning experience that ensures participation and retention of critical decision-making capabilities. Quota Decision-Making for Sales Professionals covers the following topics: Problem-Analysis tools Problem Identification Methods Evaluation capabilities Decision Making factors utilizing quantitative methods Possible Permutations & Combinations of outcomes Sample/Group statistical analysis Regression Analysis tools for decision-making ‘People’ analysis tools Decision making and execution tools Learn more about Quota Decision-Making for Sales Professionals Program… ENROL NOW! – SALES SKILLS AND SALES LEADERSHIP WORKSHOPS IN TORONTO Public seminars and workshops will be held in Toronto and will include: Quota – The Sales Performance Game: A one day workshop consisting of fun and team building experience that teaches players B2B or B2C sales cycles and competencies. August 19, 2015 November 4, 2015 Quota Sales Self Leadership: A two day program covering advanced leadership training and incorporating gamification and high end materials and prizes. The workshop is targeted towards helping you to reach your sales and sales management potential. November 5, 2015 Quota Time & Territory Management: A one day workshop providing critical insights into Account Management; Forecasting; Territory Management; Goal Setting; and Time Management. November 5, 2015 Quota COACH – The Sales Management Workshop: A two course for benefiting Sales Managers in critical Sales Management concepts and coaching skills. November 4 – 5, 2015 QUOTA Issue Selling: A one day workshop consisting of fun and team building process that teaches sales teams to seamlessly integrate their core sales skills and training into an advanced level of sales performance. November 5, 2015 QUOTA System Reinforcement Program: Delivered in a full day format, the program provides development in a review of the complete 40 sales competencies taught in the Quota Program; instruction in Quota Issue Selling Course – the advanced strategic selling module built on the Quota foundation and a Quota game to recap and reinforce the sales competencies learned. November 5, 2015 Seating is limited, book early! If you are interested in booking a seminar in your city, please let us know. To inquire about Toronto registration for any of the courses and dates listed above, please contact us at 416-806-5777. Learn more about the Sales and Leadership Training Programs…

INDUSTRIAL SKILLS

May 12, 2015 INDUSTRIAL SKILLS TRAINING CURRICULUM EXPANDED WITH NEW COURSE OFFERINGS! The newly expanded Industrial Skills Curriculum now includes the following recently released courses: SAFETY TRAINING – 1 Hour Courses: Arc Flash Hazard Analysis; International Building Code Significant Changes to 2012 Edition; Process Safety Management (PSM): Management of Change; Process Safety Management (PSM): Mechanical Integrity; Process Hazard Analysis; Process Management (PSM): Process Safety Information; Process Safety Management (PSM) 1910.119 Overview and Auditing; Process Safety Management (PSM): An Overview; Strategies for Implementing NFPA 70E; 2015 NFPA – Significant Changes; Exit Routes, Emergency Action Plans and Fire Prevention Plans; Personal Protective Equipment Selection and Proper Usage; Flammable and Combustible Liquids; HAZWOPER 8 Hour Refresher; Worksite Safety 01: OSHA Safety Introduction; Worksite Safety 02: OSHA Electrical Safety; Worksite Safety 03: OSHA Fall Protection; Worksite Safety 04: OSHA Struck-By and Caught Between Accidents; Worksite Safety 05: OSHA Personal Protective Equipment; and Worksite Safety 06: OSHA Scaffolds DESIGN AND CONSTRUCTION INDUSTRY – Online courses designed for Architects, Engineers, Contractors, Land Surveyors, Landscape Architects, Interior Designers, Building Inspectors and Facility Managers. These courses provide continuing education PDH and CEU requirements for a wide variety of licenses and certifications with a number of courses which have been awarded approvals and accreditations from state and national boards, professional associations and other accrediting organizations. Topics include Law, Rules and Ethics; Architecture and Design; LEED; Codes and Standards; Safety; Interior Design; Civil Engineering; Electrical Engineering; Mechanical Engineering; Structural Engineering; Petroleum Engineering; Industrial Engineering; Facility Management; Land Surveying; Landscape Architecture; Project Management; and Contracting and Trades. FACILITY MANAGEMENT – The new Facility Management Courses are designed for professionals who are responsible for the management, operations and maintenance of commercial properties, plants including property managers, building managers, facility managers, plant managers and more. Newly released titles include: AEC Success: How to Communicate and Present Effectively; ARC Flash Hazard Analysis; Access Management; ASHRAE 100: Energy Efficiency in Existing Buildings; LEED v4 For Retail Projects; Green Design: Introduction To Indoor Environmental Air Quality (based on LEED v4); International Building Code Significant Changes to 2012 Edition; Building Information Modeling (BIM) – Tools; Building Information Modeling (BIM) for Contractors; WORD 2013 Essential Training 1 and 2; EXCEL 2013 Essential Training 1 and 2; PowerPoint 2013 Essential Training; Outlook 2013 Essential Training; Steam and Condensate Systems 1 and 2; Green Design: Economics of Green Building; and LEED v4 For School Buildings; LEED v4 Hospitality Projects. PROFESSIONAL DEVELOPMENT AND LEADERSHIP TRAINING – Topics covered include: Writing and Communication; Time Management; Finance and Accounting; Leadership and Management; Presentations and Proposals; Sexual Harassment; Employment-Related Compliance; Microsoft Office Applications; Team Building; Motivating and Mentoring; Pricing and Contracts; Conflict Resolution; Health & Wellness; and Customer Service. Learn more about the new Industrial Skills Curriculum…

AWARDS AND RECOGNITION

January 1, 2015 GLOBAL TRAINING SOLUTIONS INC. AWARDED AS TOP GAMIFICATION COMPANY Global Training Solutions Inc. of Mississauga, Ontario, Canada has been recognized and awarded by the prestigious Training Industry, Inc. as a Top Gamification Company. The Award Committee at Training Industry, Inc. selected Global Training Solutions Inc. for its’ excellence in many areas including: features and capabilities of the gamification products/services, growth potential; quality and number of clients/users. Geographic reach, awards, recognition and competitive differentiation. Global Training Solutions Inc. offers Sales and Management and Health, Safety and Environment gamification products. To learn more about our gamification products, please visit the Sales and Management and the Health, Safety and Environment sections on our website…

NERC SYSTEM OPERATIONS

January 1, 2015 NEW! 2015 ELECTRIC POWER SYSTEM RELIABILITY TEXT FOR SYSTEM OPERATORS The 2015 Electric Power System Reliability Text for System Operators is now available. The detailed textbook presents a new perspective on power system fundamentals within the context of the NERC Reliability Standards. This perspective is designed to frame each standard so that it is better understood and the information can be more easily assimilated by power system operating personnel. Sample questions at the end of many chapters further help in preparation for the NERC Operator Certification exams. Learn more about the NERC System Operator Exam Prep Programs and Products…

NERC CIP

January 1, 2015 NEW! NERC CIP V5 CYBER SECURITY AND INFORMATION HANDLING ONLINE COURSES NOW AVAILABLE! The Base Training – Cyber Security module and the Information Handling course of the new NERC CIP V5 series have been completed and released. The remaining three titles from the NERC CIP V5 Series are currently in production and will be available during the first quarter of 2015. These titles will include Electronic Access Controls; Physical Access Controls (includes Visitor Management); and Cyber Security Incidents, Response and Recovery. Demos are available for course evaluations. If you wish to be added to our demo list, please contact us directly. Features include: Fully customizable to include your logo, policies, processes, procedures and links to internal and external documents AICC, SCORM 1.2 and SCORM 2004 Compliant Maintenance, Update and Support Program Customization support available Time-stamped reporting Deliver custom content to multiple sites, groups, individuals Bookmarking Printable pages for future reference Interactive knowledge checks to reinforce presented content Technical tips Penalty level alerts Customizable test questions Printable Certificate of Course Completion Full schematics provided for customization content Role-based tagging capabilities Training impact analysis capability to capture student training experience Voice enabling or disabling feature Learn more about the new NERC CIP V5 Training Series…

NERC CIP

October 15, 2014 NEW! NERC CIP V5 ONLINE COURSES SOON TO BE RELEASED! Five new online training modules will be completed and released soon for the North American Power Industry. These courses will allow clients to add ANY content into the course they deem necessary to reinforce OR clarify Best Practices, Policies OR Procedures as defined and promoted by the individual client. The NERC CIP V5 modules will include the following titles: Base Training Module – Cyber Security Information Handling Electronic Access Controls Physical Access Controls ( includes Visitor Management) Cyber Security Incidents, Response & Recovery Features include: PowerPoint templates to add client specific content Full schematics on how and where content can be inserted into the course Client Support provided for content integration Role-based tagging Full capturing of all student interactions Training impact analysis capability to capture student training experience Demos will soon be available for course evaluations. If you wish to be added to our demo list, please contact us directly. Learn more about all NERC CIP and Security Awareness Solutions…

OIL AND GAS

October 15, 2014 NEW OIL AND GAS ONLINE TRAINING COURSES JUST RELEASED! Eleven new online training titles are now available to expand the Oil and Gas and Industrial Skills Library of courses. All courses include Real-World Video; interactive approach to engage learning techniques; comprehensive Evaluation and Progress Reports; and extensive Support Guides. Course Titles Include: REFINERY PRACTICES ROBRO00CEN: Basic Refinery Operations ROREBA0CEN: Refining BasicsBase Training Module – Cyber Security REFINERY ROHFA00CEN: Alkylation Operations OTAXVE0CEN: Auxiliary Vessels RCAEVC0CEN: Azeotropic, Extractive, and Vacuum Collection ROBLO00CEN: Blending Operations ROCDO00CEN: Crude Distillation Operations ROFCCO0CEN: Fluid Catalytic Cracking Operations ROCRO00CEN: Hydrotreating and Catalytic Reforming, Part 1 ROSRO00CEN: Hydrotreating and Catalytic Reforming, Part 2 ROTRO00CEN: Treating and Sulfur Recovery Operations Learn more about the new Oil and Gas Training Courses… NEW! HAZARD AWARENESS AND IDENTIFICATION COURSE NOW AVAILABLE! The Hazard Awareness and Identification Training Course is now available and is designed for first-time personnel or for those requiring refresher training. Upon successful completion of the course, employees will learn the methods to recognise hazards, control risks and understand their roles and responsibilities in keeping safety a priority. Learn more about the new Hazard Awareness and Identification Training Course…

AWARDS AND RECOGNITION

September 3, 2013 GLOBAL TRAINING SOLUTIONS INC. AWARDED SECOND YEAR AS TOP WORKFORCE DEVELOPMENT PROVIDER Global Training Solutions Inc. of Mississauga, Ontario, Canada has been recognized and awarded by the prestigious Training Industry, Inc. as a 2013 Top Workforce Development Provider. The Awards Committee at Training Industry, Inc. selected Global Training Solutions Inc. for its’ industry visibility; innovation and impact; capability to develop and deliver customized corporate training services; depth and breadth of subject matter expertise; organization growth potential; quality of clients; and geographic reach. Global Training Solutions Inc. is recognized as a top tier, unique training provider focused on meeting the needs of corporations in developing the workforce and leveraging its expertise and market awareness to deliver comprehensive solutions for its clients.

AWARDS AND RECOGNITION

October 18, 2012 GLOBAL TRAINING SOLUTIONS INC. AWARDED AS 2012 TOP WORKFORCE DEVELOPMENT PROVIDER Global Training Solutions Inc. of Mississauga, Ontario, Canada has been recognized and awarded by the prestigious Training Industry, Inc. as a 2012 Top Workforce Development Provider. The Award Committee at Training Industry, Inc. selected Global Training Solutions Inc. for its’ capability to deliver vocational training for those entering the workforce; commitment to the corporate training market; industry visibility, innovation and impact; number and strength of clients and geographic reach.

HEALTH, SAFETY AND ENVIRONMENT

August 20, 2012 NOW AVAILABLE – GLOBALLY HARMONIZED SYSTEM (GHS) TRAINING PROGRAMS Three new training modules on the Globally Harmonized System have been completed in both English and Spanish and added to the Regulatory Compliance Series and the Construction Safety Program. Titles include: An Introduction to GHS; GHS Safety Data Sheets; and GHS Container Labeling. The GHS courses are available in all formats to include DVD, CD-ROM, Online, Safety Kits, Posters, and Booklets. Learn more about the GHS Training Programs… NEW! DEALING WITH DRUG AND ALCOHOL ABUSE TRAINING PROGRAMS The Construction Safety Series has been expanded to include two training modules: Dealing with Drug and Alcohol Abuse for Employees and Dealing with Drug and Alcohol Abuse for Managers and Supervisors. Both programs are available in English and Spanish. Formats include CD-ROM, DVD, Web-based / E-learning, Safety Kit, Posters and Booklets. Learn more about Dealing with Drug and Alcohol Abuse Training… JUST RELEASED! ELECTROCUTION HAZARDS IN CONSTRUCTION ENVIRONMENTS The first in a two-part series on electrocution hazards, “Electrocution Hazards In Construction Environments PART I – Types of Hazards and How You Can Protect Yourself ” discusses the major types of electrocution hazards, and how employees can protect themselves from electrical hazards and electrocution in construction environments. The second in a two-part series on electrocution hazards, the “Electrocution Hazards In Construction Environments PART II – Employer Requirements” discusses the major types of electrocution hazards, and how employees can protect themselves from electrical hazards and electrocution in construction environments, as well as employers’ responsibilities in these areas. Both programs are available in English and Spanish. Formats include CD-ROM, DVD, Web-based / E- learning, Safety Kit, Posters and Booklets. Learn more about Electrocution Hazards In Construction Environments…

HEALTH, SAFETY AND ENVIRONMENT

June 13, 2012 CONSTRUCTION SAFETY TRAINING SERIES EXPANDED The Construction Safety Training Series now includes the new Slips, Trips and Falls in Construction Environments module. The program is designed to demonstrate types of situations on construction sites that can lead to slips, trips and falls and actions to take to avoid or prevent these accidents. Also released is the new Drug and Alcohol Abuse in Construction Environments training program. The program includes a two-part series aimed at employees as well as managers and supervisors. Learn more about the Construction Safety Training Series… GLOBALLY HARMONIZED SYSTEM (GHS) TRAINING COMING SOON! A suite of three new training programs on the Globally Harmonized System will be completed and released soon in all formats to include DVD, CD-ROM, Online, Kit and Videotape. Titles will include: An Introduction to GHS; Safety Data Sheets; and GHS Labels. Learn more about the new Globally Harmonized System (GHS) Training Programs, Please Contact us… SALES AND MANAGEMENT June 13, 2012 NOW AVAILABLE – ADVANCED SALES TRAINING The ½ day Quota Issue Selling, QIS Workshop provides seasoned sales performers training in the strategic selling process. Learn more about the Quota Issue Selling Workshop… JUST RELEASED! B2C SALES PROCESS GAME Now available is the new Quota Business to Consumer – B2C Sales Process Game with 30 critical competencies identified for B2C success. Learn more about the B2C Sales Process Game… SALES SKILL REINFORCEMENT WORKSHOP EXPANDS SALES & MANAGEMENT TRAINING PROGRAMS The Quota System Reinforcement Program, QSRP is a ½ day workshop for Quota graduates to receive a review of the B2B sales process and competencies and receive Advanced Sales Training with Quota Issue Selling (QIS). Learn more about the Sales Skills Reinforcement Workshop… SALES MONTHLY NEWSLETTER SUBSCRIPTION NOW AVAILABLE! Twelve electronic Sales Newsletters, Q News are published monthly containing 4 articles on contemporary Sales Tips and Techniques. Monthly themes ensure the sales professional stays current with modern sales techniques, trends and best practices. To receive your subscription to Q News, please contact us …

WATER AND WASTEWATER OPERATOR TRAINING

June 11, 2012 WATER AND WASTEWATER OPERATOR TRAINING COURSES EXPANDED Water and Wastewater Operator instruction, delivered both onsite and offsite, now include the following new course offerings: Assessing Your Distribution System for Rehabilitation Distribution System Rehabilitation Alternatives Distribution System Valve Maintenance Water Conservation (Cut Your Losses) Assessing Your Collection System for Rehabilitation Collection System Rehabilitation Alternatives Exam Preparation OIT, Wastewater Collection Exam Preparation OIT, Wastewater Treatment Protecting Your Collection System Through Sampling & Monitoring Wastewater Bacteria NOW AVAILABLE – REGULATORY AND SAFETY COURSES Two types of safety related training now offered – regulation specific driven (WHMIS, First Aid, Traffic Control, and Confined Spaces) and general safety programs designed to increase awareness, precaution and minimize the likelihood of mishaps. Courses now include: Book 7 Traffic Control Confined Spaces Customer Service Call Centre Training O.Reg 128/04: An Overview of Responsibilities for Operators O.Reg 170/03: Drinking Water Systems RM-06-CT Record Keeping Train-the-Trainer Trenching and Excavating Learn more about the Water and Wastewater Operator Training Courses… TRANSMISSION AND DISTRIBUTION January 3, 2012 NOW AVAILABLE! T&D SAFETY AND SMART GRID CLASSROOM TRAINING COURSE Delivered on your site or at our training centres in Ontario, Canada, a fully customized and comprehensive Transmission and Distribution Safety and Smart Grid Classroom Training Course. The course provides face- to-face instruction and support by our team of highly experienced T&D Industry Specialists. Participants will gain knowledge on the T&D Safety and Smart Grid procedures and practices to include critical Safety Topics; Introduction to Smart Grids; Smart Grid Technology; Critical Infrastructure Protection; Smart Grid Security; and other pertinent topics. Detailed Student Workbooks and Course Completion Certificates are also included in the program. To learn more about the T&D Safety and SMART Grid Classroom Training Course or to schedule your organization’s instructional curriculum, please contact us… WATER AND WASTEWATER OPERATOR TRAINING January 3, 2012 JUST RELEASED! 2012 WATER & WASTEWATER OPERATOR TRAINING COURSE CALENDAR The new 2012 Winter Course Calendar outlines the Water and Wastewater Operator Hands-on and Classroom Training Courses. Fully detailed with course titles, CEU’s and course dates for all programs offered across Ontario, Canada. Courses can also be delivered on-site at your location upon request. To request a copy of the new 2012 Water & Wastewater Operator Training Winter Course Calendar, please contact us… INDUSTRIAL SKILLS January 3, 2012 NEW! INDUSTRIAL SKILLS TRAINING CATALOGUE The new Industrial Skills Training Catalogue contains over 600 pages of e-learning training solutions that are ideally suited to support cross-training, apprentice, refresher and new technology training initiatives and address requirements for cost containment, increased productivity, safety assurance and a competitive workforce. The Industrial Skills Catalogue, available on electronic format includes the following training programs: Electrical Skills Training Series; Maintenance Training Series; Plant Operations Training Series; Heat Rate Training Series; Instrumentation & Control Training Series; Lab Technician Training Series; Heavy Equipment Training Series; Wastewater Training Series; Industrial Chemist Training Series; Boiler Training Series; PLC Training Series; Material Handling Training Series; Hand Tool Training Series; Heat Rate Training Series; Forklift Training Series; Pneumatic Training Series; and Industrial Leadership. To request a copy of the new Industrial Skills Training Catalogue, please contact us… SALES AND MANAGEMENT January 3, 2012 BOOK NOW! SALES MANAGEMENT WORKSHOP IN MARCH 2012 The Quota Coach – Sales Management Workshop will be held at the Toronto Airport Marriott Hotel on March 21 – 22, 2012. The two day training program is a unique and contemporary workshop, covering all facets of Sales Management Practices in today’s business world. Topics covered in the workshop will include: Evolution of Sales Management Roles & Responsibilities; Recruiting Elite Salespeople; Writing Compelling Offer Letters; Develop Sales Compensation Plans; New Colleague Orientation Program (NCOP), Comprehensive Sales Training Programs; Field Coaching Competencies; Creating Dynamic Reward & Recognition Programs; Conducting Memorable Sales Meetings; Sales Performance Tracking, Territory Marketing Plans (TMP); Focused Coaching Programs; and Managing Sales Performance Challenges. Seating is limited. Book early! To register for the Sales Management Workshop or to request additional information, please contact us… HEALTH, SAFETY AND ENVIRONMENT January 5, 2012 UPDATED SAFETY TRAINING PROGRAMS NOW AVAILABLE The Safety Showers and Eye Washes training program has been completely redone and updated. The program reminds employees of how important equipment is when working with or around hazardous chemicals; looks at the types of showers and eye washes typically found in facilities today; and reviews how to operate them. The updated program is available in both English and Spanish and on all formats including e-learning/online, interactive CD-ROM and DVD. Also, the recently updated Driving Safety training program includes new sections on distracted driving and road rage. The new material reminds employees of the hazards of using cell phones and texting while driving and the restrictions placed on these activities. The program also discusses the most common reasons for road rage, how employees can avoid it themselves and how to react if they are a victim. The updated program is available in both English and Spanish and on all formats including e-learning/on-line, interactive CD-ROM and DVD. Learn more about the Safety Showers and Eye Washes Training Program and the Driving Safety Course… HEALTH, SAFETY AND ENVIRONMENT May 2, 2011 JUST RELEASED! UPDATED DRIVING SAFETY TRAINING PROGRAM Our updated Driving Safety program covers all the essentials for safe driving and includes new sections on distracted driving and road rage. The new material reminds employees of the hazards of using cell phones and texting while driving. It also discusses the most common reasons for road rage; how employees can avoid it themselves and how to react if they are a victim. The DVD program is available immediately in English. The Spanish DVD program will be available in Spanish in a few months, followed by the English and Spanish CD-ROM and online versions. Learn more about the Driving Safety Program… NEW INTERACTIVE SPANISH SAFETY TRAINING PROGRAMS JUST RELEASED New and recently updated interactive CD-ROM Safety Training Programs have been completed. Titles available include: Conflict Resolution in the Office Conflict Resolution in Industrial Facilities Workplace Harassment in the Office Workplace Harassment in Industrial Facilities Ladder Safety First Aid Hand & Power Tool Safety Industrial Ergonomics Crane Safety Rigging Safety Learn more about the Spanish Safety Training Programs… NEWLY UPDATED – LABORATORY SAFETY TRAINING SERIES The twelve title DVD series has been updated with new and current video. The updated CD-ROM and online versions will be available by the end of February 2011. Special Trade-In Offer now available until the end of March 2011 for purchasers of the original programs. Also, attractive discount for the entire series. Contact us directly for more details on the various offers. Learn more about the Laboratory Safety Training Series… ELECTRICAL SAFETY AND SAFETY HOUSEKEEPING AND PREVENTION PROGRAMS NEWLY UPDATED The Electrical Safety and Safety Housekeeping and Prevention Safety Meeting Kits have been updated and just released. The programs are available in English and Spanish in either kit format or DVD. The interactive CD-ROM and online courses are also available in Englis Learn more about the new Electrical Safety and Safety Housekeeping and Prevention Training Programs… NEWLY UPDATED! LABORATORY SAFETY TRAINING COURSES Now, all 12 Laboratory Safety Training titles are available as interactive CD-ROM and E-learning courses, in addition to the DVD format. Learn more about the Laboratory Safety Training Program… COAL HANDLING February 9, 2011 NEW – 20 WEB DELIVERED COAL YARD HANDLING TRAINING COURSES Global Training Solutions Inc. now offers a practical solution with 20 new Web delivered coal yard handling training units. This series addresses the most common coal yard operations. This new, self-paced and interactive e-learning program includes up-to-date, award-winning content, crisp audio, stunning graphics, and engaging discovery activities – all to stimulate and involve the trainee. Learn more about the Coal Handling E-Learning Training Series… SOFTWARE APPLICATIONS February 9, 2011 NOW AVAILABLE – 28 DEMOS FOR SOFTWARE APPLICATIONS The On-line How-To Training Tutorials on Software Applications represent high impact E-learning solutions that have been offered for over 10 years to 16 million+ users in 45 countries! Twenty-eight demos now available upon request for the following Software Applications: Access, Acrobat, Excel, Firefox, Google Docs, Internet Explorer, iPad, Office, Outlook, Pages, PowerPoint, Publisher, Safari, Windows and Word. Learn more about the Software Application Tutorials… COMPREHENSIVE ONLINE TUTORIAL CATALOGUE OF COMMON SOFTWARE APPLICATIONS UNVEILED Now available, just-in-time training on 40,000 online tutorials covering over 140 common software applications including Microsoft, Adobe, Apple, Google, Oracle/Sun and many more. Titles are short, 30- second to 3-minutes in length, show-and-tell video tutorials to answer specific application questions. These tutorials have been designed to enhance new employee orientation, transition to updated software, train on a new application, and extend IT support. Learn more about the Software Applications Tutorials, please contact us for information and demo access.

WATER AND WASTEWATER OPERATOR TRAINING

January 5, 2011 EXPANSION OF WATER AND WASTEWATER SERVICES AND COURSE OFFERINGS Now available are O & M Problem Solving Services. These new services are performed by Process Problem Solver Veterans who provide: Onsite Operational Coaching/Mentoring; Solutions Response; Operational Assessments; Process Optimization; Equipment & Computerized Maintenance Management Systems (CMMS); People Management; and Safety Consultation. New Water and Wastewater Operator Courses now being offered include: Basic Lab Procedures for Operators WD-68-CT Flow Testing of Fire Hydrants WD-71-HO Troubleshooting Skills for Water Distribution Operators WD-69-CT Water Distribution Troubleshooting Group A WD-70-CT Jar Testing: Plant Operations in a Breaker A. Sludge Dewatering Optimization WWT-25-CT Sanitary Sewer Design and Construction Overview WWC -13-CT O.Reg 128/04: An Overview of Responsibilities for Operators RM-42-CT O.Reg 170/03: Drinking Water Systems RM-06-CT Record Keeping RM-43-CT Learn more about the Water and Wastewater Operator Services and Courses…

OIL AND GAS

January 5, 2011 NOW AVAILABLE – AN INTEGRATED SAFE SYSTEM OF WORK FOR THE GLOBAL ENERGY MARKET WorkSafe is an easy to use, methodical and effective, Integrated Safe System of Work (ISSoW) product. Used by the energy sector or any industry where potentially hazardous activities require control and risk mitigation. The system helps to assure a safe place of work through its series of documented procedures which define responsibilities, processes and work controls. The program is available in multiple languages and in both paper-based and electronic formats. The WorkSafe product range includes: Software; Permits and Certificates; Isolation Tags; Procedure Manuals and Training. WorkSafe is made up of five elements which can be tailored to suit individual company requirements. Contact us for a WorkSafe colour brochure and Webex... SAFETY SUITE OF E-LEARNING PROGRAMS NOW BEING OFFERED TO THE OIL & GAS INDUSTRY Now available, 21 fully interactive HSE e-learning courses, specifically designed for the global Oil & Gas industry. Titles include: Introduction to the Oil & Gas Industry Fire Fighting Elementary First Aid Task Risk Assessment Safety Observation H2S Awareness Noise Awareness Control of Chemical Substances Manual Handling Banksman / Slinger Environmental Awareness Office Safety Awareness UK Health & Safety at Work Legislation PUWER Authorized Gas Tester – Level 1 Authorized Gas Tester – Level 2 Authorized Gas Tester – Level 3 Hazard Awareness Tank/Confined Space Entry UK Onscene Spill Responder Firewatcher / Standbyman Contact us for Safety Culture Suite colour brochure and demo access.. WEB-BASED COURSEWARE MAKES SPILL RESPONDER ACCESSIBLE WORLDWIDE Now available through Global Training Solutions Inc. is the On-Scene Spill Response E-learning program. The course has been accredited by the Department of Energy and Climate Change, as meeting statutory training requirements as stipulated under the Offshore Installations (Emergency Pollution Control) Regulations 2002. Accredited DECC On-Scene Responder Training. Contact us for On-Scene Spill Response colour brochure and demo access... SALES AND MANAGEMENT January 5, 2011 RELEASED – ADVANCED SELLING TECHNIQUES MODULE AND REINFORCEMENT PROGRAM NEW! The Q.I.S. – Quota Issue Selling, 1.5-hour module on advanced selling techniques and the Q.S.R.P. – The Quota System Reinforcement Program, a 3.75 hour program review and reinforcement program for previous Quota participants. Contact us for brochure on Advanced Selling Techniques Module and Reinforcement Program…
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