Health, Safety and Environment

Healthcare Environments: for Office and Maintenance Personnel

Without support staff to take care of non-medical tasks, medical personnel would be unable to give their patients the time and attention that they need

When we think of people who have jobs in a healthcare environment, we usually think of doctors, nurses, physician’s assistants, and other medical professionals. But these aren’t the only people who work in healthcare facilities. Custodians, food service workers, administrators and many other people are just as important to a healthcare facility as medical professionals. These workers are also exposed to the hazards that can make working in a healthcare environment dangerous.

The Healthcare courses for Office and Maintenance Personnel provide crucial information about how they can recognize and protect themselves from these hazards, the government regulations that they must comply with to make their facility a safer place, and how to work well together.

The courses are divided into a number of logical sections, each with its own quiz, so information is easily understood. The interactive formats allow trainers to collect employee performance information which can be organized through a powerful relational database and provides recordkeeping and tracking report capabilities.

The DVD programs contain a Presenter’s Guide, Employee Quizzes, Scheduling and Attendance Forms, and Training Certificates.

Languages: Programs are available in English and Spanish.

Formats: Web-based E-learning / DVD / Micro Learning (3-5 minute courses) / Adaptive-Learning

Healthcare Environments: for Office and Maintenance Personnel Training Programs

Healthcare Environments: for Office and Maintenance Personnel

The Back Safety in Healthcare Environments: for Office and Maintenance Personnel course discusses situations that can lead to back injuries and what employees can do to avoid them at work and at home.

Topics Covered

  • The structure of the back
  • Sources of back pain and injuries
  • The importance of good posture
  • How to lift objects without injuring your back
  • Developing healthy habits to keep your back pain-free

Micro-Learning Curriculum

  • The Back and How It Works
  • Types of Back Injuries
  • Better Posture for a Healthier Back
  • How to Lift Things Safely
  • Taking Care of Your Back 24/7

The Heat Stress in Healthcare Environments: For Office and Facilities Personnel course discusses how the body’s cooling system operates and responds to heat, types of heat-related illnesses and how to treat them, and how to prepare to work in hot healthcare environments safely. It also provides guidance on how to engineer controls for hot environments.

Topics Covered

  • How heat affects the body’s cooling system
  • Types of heat-related illnesses and their symptoms
  • Treating heat-related illnesses
  • How to prepare for working in hot environments
  • How to engineer controls for hot environments

The Infection Control in Healthcare Environments for Office and Facilities Personnel course discusses the importance of infection control in healthcare environments, the rules and regulations that you must adhere to, and what you can do to help keep everyone in your facility infection-free.

Topics Covered

  • Facility hygiene
  • Your role in infection control
  • Infection control guidelines and regulations

The Safe Lifting in Healthcare Environments: for Office and Maintenance Personnel course discusses how lifting and carrying things can affect the back, and how non-medical personnel can use safe lifting techniques to help them avoid back injuries in a healthcare facility.

Topics Covered

  • The mechanics of safe lifting in a healthcare facility
  • How to listen to your back
  • Types of back injuries
  • Preparing to lift something in a way that protects your back
  • How to keep your back safe when you’re lifting below the waist

Micro-Learning Curriculum

  • The Back’s Structure and Function
  • Preparing for a Lift
  • The Mechanics of Safe Lifting
  • Below the Waist Lifting
  • Planning a Carry
  • Patient Handling

The Safety Housekeeping and Accident Prevention in Healthcare Environments: For Office and Facilities Personnel course gives employees the knowledge and the tools that they need to stay focused and work safely.

Topics Covered

  • How to develop a good safety attitude
  • How to maintain a safe work environment
  • The correct use of tools and equipment
  • Recognizing and storing hazardous materials
  • Cleaning up and disposing of hazardous materials after a spill
  • Selecting the right personal protective equipment for the job

The Safety Orientation in Healthcare Environments: For Office and Facilities Personnel course contains information employees need to create and maintain a safe and healthy workplace.

Topics Covered

  • How to prepare mentally for the job
  • Safety housekeeping and accident prevention
  • The proper selection and use of personal protective equipment
  • Safe work practices
  • How to prepare for emergencies

The Walking and Working Surfaces in Healthcare Environments: For Office and Maintenance Personnel course discusses the hazards that are associated with different walking surfaces that employees can encounter on the job, and provides practical information that they need to protect themselves from harm.

Topics Covered

  • Hazards associated with different walking and working surfaces
  • How to stay safe when navigating floors and walkways
  • Safety requirements for stairways and fixed ladders
  • Properly inspecting and setting up a portable ladder

Micro-Learning Curriculum

  • The Fundamentals of Safe Surfaces
  • Walkways and Floors
  • Stairs and Fixed Ladders
  • Portable Ladders