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Duration: 1.00 Hrs
Course Level: Advanced
Languages: English
Capability: Audio, Video, MobileReady
Design professionals – engineers, architects, surveyors and others – work with developers, clients and attorneys on a daily basis. Unfortunately, having a dispute over business issues such as fees, expenses, services and contract requirements is inevitable during the life of a business professional. This course will help you become familiar with what is known as Alternative Dispute Resolution (ADR). You will learn how to lower the hostility, clearly see the issues from both points of view, and resolve the dispute. This interactive online course provides techniques to do so as quickly and as inexpensively as possible so that you are not dragged into the court system. In addition, this course examines the leading causes of business disputes involving design professionals. It analyzes the techniques and mechanisms used to resolve disputes without litigation.
By the end of this course, you will be able to:
Duration: 1.00 Hrs
Course Level: Fundamental
Languages: English
Capability: Audio, Video, MobileReady
In the litigious atmosphere of today, professionals are often asked to be expert witnesses in civil suits, or to simply provide services for mediations and forensic investigations. In this interactive online course, you will learn what to expect when asked to participate in legal processes or forensic investigations, how to prepare, and how to minimize your business’ exposure to possible legal actions. We will discuss ethical conduct and the role of the expert witness as a non-advocate. We’ll explore what is expected behavior throughout the process, how to handle oneself under pressure, and how to prepare for mediations, deposition and trial. Additionally, this course will outline how to conduct yourself as an expert witness during depositions and trials representing yourself as a competent witness who is in control, reputable, believable, and most of all, an unbiased knowledgeable witness.
By the end of this course, you will be able to:
Duration: 2.00 Hrs
Course Level: Fundamental
Languages: English
Capability: Audio, Video, MobileReady
The most important resource available to any organization is people. Organizations are made of people, and an organization cannot fulfill its intended mission without good employees. These employees need effective leadership to accomplish organizational goals and objectives. A good leader knows how to hire and keep good employees by following the rules and regulations that govern employment. This interactive online course will discuss several personnel issues of interest to all organizations. Whether you have 10 employees or 200 employees, just about every issue discussed in this SmartTeam course will, in some way, apply to your business. Issues discussed in this course include:
By the end of this course, you will be able to:
Duration: 0.50 Hrs
Course Level: Fundamental
Languages: English
Capability: Audio, Video, MobileReady
A growing number of workers are trading in the corporate hierarchy for the freedom to be their own boss. These independent contractors can be found in nearly every profession, from lawyers and business consultants to writers and yoga instructors. They set their own schedule and they enjoy a wide variety of work experiences, but they also pay their own taxes and secure their own health insurance. A problem arises, however, when employers misclassify workers who are employees under the law as independent contractors. Depending on the specific terms of the working arrangement with an independent contractor, such as hours worked, reporting structure, payment schedule, et cetera, you may be in violation of some very serious worker classification laws. In this interactive, online course, we will define the term independent contractor. We will describe tests used to classify workers as independent contractors, such as behavior controls, financial controls, and the actual working relationship, and we will discuss examples of independent contractors.
By the end of this course, you will be able to:
Duration: 0.50 Hrs
Course Level: Fundamental
Languages: English
Capability: Audio, Video, MobileReady
To many employers, a Form I-9 may appear to be a simple one-page piece of hiring paperwork. However, the one page Form I-9 comes with enough rules and regulations to fill a 69-page how-to manual, the M-274 Handbook for Employers. There are many common mistakes and human errors that can be made while completing and maintaining Form I-9 records. If an employer fails to complete or maintain I-9 documentation correctly, that employer may fall out of compliance and suffer harsh financial penalties.
This interactive, online course contains valuable information on how to complete Form I-9, an important document used for employment eligibility verification. The Form I-9 is a valuable and easy-to-use tool. The use of Form I-9 helps protect jobs for authorized workers, and ensure a legal workforce.
By the end of this course, you will be able to:
Duration: 0.50 Hrs
Course Level: Fundamental
Languages: English
Capability: Audio, Video, MobileReady
There is nothing more important in the hiring process than the interview. The interview is an exchange of information between the candidate and the interviewer. It provides the candidate with the opportunity to sell him/herself, and management with the opportunity to sell the position and the organization. The importance of selecting the BEST person for a position cannot be over emphasized. The interview provides an opportunity for you to brand your company in the eyes of the potential employee, and to determine if the candidate is the right fit. The interview is a crucial process, that if done correctly, will ultimately help move your business forward. But if done incorrectly, could be very damaging to your company.
This interactive, online course will discuss the employment interview. It will cover the different types of interviews, and planning strategies to help you conduct successful interviews. This course will illustrate steps for conducting an interview, and provide examples of types of evaluations to use so you can choose the best person for the position.
By the end of this course, you will be able to:
Duration: 0.75 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Layoffs, reduction, downsizing, rightsizing, staff cuts, managing redundancy; any way you say it, the reality is a complex process that impacts a lot of individuals and organizations worldwide. Through application exercises and a rich multimedia process, this course will increase your understanding of how to make this potentially traumatic experience as successful and positive as possible for everyone involved.
Duration: 1.25 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
The Americans with Disabilities Act of 1990 brought with it a complex set of challenges that face employers who wish to avoid discrimination against the disabled in the workplace. This course provides a clear understanding of management’s roles and responsibilities under the ADA, detailing standards set by the law. Students will learn the correct procedures for interviewing and evaluating job candidates to avoid discrimination, as well as the procedures for accommodating – and ensuring a safe, discrimination-free environment for – employees with disabilities.
Duration: 0.50 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Ever wonder if a certain behavior is appropriate or out of bounds? Perhaps it is appropriate in one setting, between certain people, but not appropriate in another setting. Well, wonder no more! This course will take you through the steps to determine appropriate conduct and to navigate tricky or touchy ethical situations. “To do or not to do . . . that is the question” employs application exercises and a rich multi-media process, to increase your awareness and understanding and to provide you with a guide to navigate the sometime murky waters of ethics and appropriate code of conduct.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Hate those awkward moments when you have to ‘deal’ with inappropriate or ineffective behavior? Make those moments an experience of the past by learning how to appropriately discipline an employee. With proper implementation of the skills taught in this course, you will find that those ‘awkward moments’ are few and far between resulting in a better experience for everyone, as well as your overall results.
Duration: 1.25 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Is she married? Do we have to post externally? These and other potentially loaded questions often appear during discussions regarding hiring. It is vital to understand what is appropriate and what is not when ‘hiring practices’ is the name of the game. However, more than simply providing information, this course will take you through application exercises and provide a rich multimedia experience so that you can immediately apply what you have learned to your current situation.
Duration: 1.25 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Successful Hiring will show you the guidelines and procedures that will dramatically increase your percentage of successful hires. This course will provide you with an understanding of the key steps you should follow in the hiring process; what factors you should take into account when hiring someone; how to pre-screen potential hires; what you legally can and cannot do when hiring an employee; how to advertise for the position; and how to conduct a meaningful interview.
Duration: 1.25 Hrs
Course Level: Intermediate
Languages: English, Portuguese, French, Polish
Capability: Video
Designed specifically for managers to teach them how to handle those potentially awkward times when it becomes necessary to “pink slip” someone. More importantly, managers are provided with a number of helpful suggestions for meting out employee discipline. When the process is followed, it gives the employee multiple opportunities to stop or correct the improper behavior that would otherwise lead to termination – and that way, everybody wins. If termination is inevitable, managers need to understand the legal concepts and terminology connected with termination to apply actions that will lead to rightful termination. Study all the ins and outs to successfully terminate an employee.
Duration: 4.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
In LearnSmart’s Understanding HIPAA Video Training, individuals associated with the health care industry will learn the rights and responsibilities of both patients and employees with regard to medical information — and how it must be gathered, stored, and managed. In addition, this training details the regulations surrounding how covered entities store, process, and transfer information.
Duration: 0.50 Hrs
Course Level: Intermediate
Languages: English
Capability: Audio, MobileReady
There comes a time for every manager when they are faced with the need to terminate an employee. The difficulty comes with ensuring that the company is in a position that prevents any liability on their part for that termination. Unfortunately in today’s legal climate, wrongful termination suits are the number one labor lawsuit brought before the courts. The judicial system sees many of these cases, especially when economies experience a downturn and employees struggle to keep their jobs.
This interactive online course outlines the criteria for legal termination, and explains how to ensure your company is prepared. Proper procedures need to be in place, and managers need to be knowledgeable of employment laws and the consequences for wrongful termination.
Learning Objectives
At the conclusion of this course, you will be able to:
Duration: 0.50 Hrs
Course Level: Fundamental
Languages: English
Capability: Audio, MobileReady
There are times when life situations demand attention and people must take time away from work. An individual may be diagnosed with a serious health condition, welcome a new child into the family, or become a caregiver for a family member, so it is good to know what options are available if it becomes necessary to take a leave of absence.
The Family Medical Act (FMLA) allows employees take reasonable unpaid leave for certain family and medical reasons so they can attend to the needs of family while also balancing work responsibilities. The purpose of FMLA is to accommodate the needs of employers and employees while minimizing the potential for employment discrimination on the basis of gender, and promoting equal opportunity employment for men and women.
Learning Objectives
At the conclusion of this course, you will be able to:
Duration: 1.00 Hrs
Course Level: Fundamental
Languages: English
Capability: Audio, MobileReady
We all have personal health information, and many of us are responsible for the health and personal information of others. Most of us agree that information should be private and therefore, protected. The HIPAA Privacy Standards were created for that purpose. Criminal charges can be brought against anyone in healthcare who is not in compliance. You can be knowledgeable and better protected by being familiar with these standards.
This interactive course gives you definitions and ways to recognize non-compliance. We’ll discuss how to protect private health information and we’ll give you examples of situations you could face and how to handle them correctly.
Learning Objectives
At the conclusion of this course, you will be able to:
Duration: 1.00 Hrs
Course Level: Fundamental
Languages: English
Capability: Responsive, MobileReady
What would happen if you were injured in an accident on the job? Who would pay your medical bills and compensate you for time lost from work? In the state of Florida, not all employers are required to provide workers’ compensation insurance. Workers need to understand their rights and know if they are covered in the event of a work-related accident. The purpose of this 1-hour interactive online course is to educate employees about their legal rights under workers’ compensation. The class explains what workers’ compensation insurance is and who needs coverage. It also discusses proper procedures in the event of an accident, and how implemented preventative measures, such as safety awareness and a drug-free workplace program, can reduce the occurrences of work-related incidents and maintain a healthy workforce.
Learning Objectives
At the conclusion of this course, you will be able to:
Duration: 1.00 Hrs
Course Level: Fundamental
Languages: English
Capability: Responsive, MobileReady
Under federal and Florida State Law, employers have a legal obligation to provide workers’ compensation benefits for workers injured on the job. Failure of eligible employers to provide compensation for injured workers may result in lawsuits and heavy fines, so employers need to know their rights and responsibilities. This 1-hour online course explains what workers’ compensation insurance is and who needs coverage. It also discusses proper procedures in the event of an accident, and how implemented preventive measures, such as safety awareness and a drug-free workplace program, can reduce the occurrences of work-related incidents and control insurance costs.
Learning Objectives
At the conclusion of this course, you will be able to:
IMPORTANT NOTE: To ensure compliance with the Board rules, you must BE ACTIVE in this online course for at least 50 minutes for each credit hour this course is worth (for example, if a course is worth 2 credit hours, you must spend 100 minutes of active participation in the course). After you spend this time in the course and you pass the test, you may download your certificate of completion and will then be reported to the state board.
Our system does time you. You may log in and log out at your convenience and it keeps a running total. You can view this total on the Course Library page where you first entered the course or on the Score History page after you complete the test.
To keep proper time, you must enable pop ups. Every 13 minutes and 30 seconds, a popup will ask you to keep your time clock running. You will have 90 seconds to click “Continue Session”. If not, your time clock will stop running until you refresh your page or move to a new page. Scrolling down a page or using the scroll button on your mouse does not count as an action.
If a popup does not appear, just refresh your page using the refresh button on your browser or by hitting the F5 button. This will work to keep your time as well. Again, scrolling down a page or using the scroll button on your mouse does not count as an action.
You must pass the test AND spend the requisite amount of time in the course to receive your certificate of completion and be reported to the state board. After passing the test, you can return to the course to spend more time.