Menu
Duration: 0.75 Hrs
Course Level: Intermediate
Languages: English
Capability: Audio, Video, MobileReady
Six Sigma is recognized as a strategy that utilizes data gathering and statistical analysis to evaluate process performance and isolate sources of defects. This course covers the basic concepts of Six Sigma, it’s management methodology, and the techniques and tools needed for process improvements in order to help businesses run more efficiently.
By the end of this course, you will be able to:
Duration: 0.50 Hrs
Course Level: Fundamental
Languages: English
Capability: Audio, Video, MobileReady
In this day and age, it is becoming nearly impossible to focus and be productive because people are being pulled in so many different directions. Recognizing high leverage tasks can help you become organized and productive as you prepare and plan your day. In this interactive, online course, you’ll be given actionable strategies for increasing your productivity on a day-to-day basis including tips for effective email management.
By the end of this course, you will be able to:
Duration: 0.50 Hrs
Course Level: Fundamental
Languages: English
Capability: Audio, Video, MobileReady
Whether you’re presenting at a conference or at a lunch and learn, visual aids can be a powerful tool to catch and hold your audience’s attention and reinforce the message you are trying to get across. This interactive online course will outline different types of visual aids and how to use them effectively. Additionally, you will be provided with strategies on how to effectively build a slide deck that will powerfully transmit your message to the audience in an engaging way. Attention spans are low in today’s world, but after this session, you’ll have the tools needed to hold attention with eye-catching visual aids.
By the end of this course, you will be able to:
Duration: 0.50 Hrs
Course Level: Fundamental
Languages: English
Capability: Video
Professionals of all ages are faced with career and life changing decisions every day and in order to create an extraordinary A/E/C career you must make the right decisions for you, while supporting the organization you work for and the clients you serve. This interactive online course will walk you through a goal setting process, that you can utilize to help make critical career decisions and will also serve as a credential planning process. Furthermore, at the end of this course, using the process provided you will be able to identify the right credentials for you, so you can start to pursue them and change the course of your career forever.
By the end of this course, you will be able to:
Duration: 0.25 Hrs
Course Level: Intermediate
Languages: English
Capability: Video, Audio
People learn in a variety of different ways. That is why it is critical to understand the basics of adult learning when training people at work. This course explains how people learn and lists specific principles of adult learning. It also covers different learning styles and the importance of active learning, explains how information is stored in and later retrieved from the brain, and gives tips for aiding that process.
By the end of this course, you will be able to:
Duration: 0.50 Hrs
Course Level: Intermediate
Languages: English
Capability: Video, Audio
On-the-job training programs can be very productive when properly structured. This course provides tips to help make people more effective OJT mentors, including explaining the structure of an OJT team, providing four questions to ask before training begins, stressing the importance of a training plan, giving tips for being a good mentor, explaining how to evaluate the OJT mentor and program, and more.
By the end of this course, you will be able to:
Duration: 6.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video, Audio
This 6 course series will equip the new leader with a high level overview of the most important topic facing leadership today: corporate culture, motivation of employees, knowledge management, and how to thrive in constant change. Talent triangle hours: 6 LEADERSHIP Courses:
Duration: 0.50 Hrs
Course Level: Fundamental
Languages: English
Capability: Video, Audio, MobileReady
A mentor is someone who can guide you toward reaching your career goals and ultimately your definition of success. This interactive online course will teach you how to find a mentor using five specific considerations. Additionally you will learn how to become a mentor and then benefits mentoring will have on your career success. You will also learn strategies for getting the most out of the mentoring relationship.
By the end of this course, you will be able to:
Duration: 2.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Audio, MobileReady
You know that reality TV show where they drop a bunch of folks on an island in the middle of nowhere and see if they can last 39 days without going all Lord of the Flies? Surviving today’s corporate jungle is a lot like that. So what’s the secret to achieving success without losing your sanity? Here’s a hint: Learn the lingo.
This eye-opening SmartTeam course is a must for all business professionals—beginning with an overview of essential business terms and concepts, and outlining the key differences between a satisfied and an engaged workforce. It includes proven techniques for promoting teamwork and overcoming common hurdles in personnel management, as well as mastering the essential principles of customer care and service.
The bottom line? At the end of the work day, it’s not just one person that makes a difference. It’s every member of a company working together toward a common goal. Smart Management: Business Essentials is the first step toward achieving that goal and surviving the daily grind.
By the end of this course, you will be able to:
Duration: 0.50 Hrs
Course Level: Intermediate
Languages: English
Capability: Audio, MobileReady
Whether you are a newly promoted supervisor or an experienced manager, you know managing people is a big responsibility. It requires a special skill set. This course will help you develop the skills you need to be successful and to develop successful employees. This interactive online course teaches you how to coach employees through feedback, mentoring, and counseling. The touchy subjects of corrective counseling and employee discipline are covered as well as the methods of planning, conducting, and benefiting from employee meetings. You will find a template for time management for your work and personal life. The course concludes with a motivational and highly informative section, “Take Care of Yourself.”
By the end of this course, you will be able to:
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Learn and apply the five-step process for coaching your team members on existing skills.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Practice Training New Skills in a full scenario situation.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Practice Coaching Existing Skills in a full scenario situation.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Test your ability to apply Coaching Job Skills concepts in this skills-based scenario assessment.
Duration: 0.50 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
For a time, the Disney company got some of its best ideas from the janitor. Leadership can be seen in any role and from any person. Using application exercises and rich multimedia, learn how to identify leadership potential and how to use the influence of ‘unofficial’ leaders to everyone’s benefit.
Duration: 0.50 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
It is common to focus on our weaknesses, however weakness will not make you excel. If you want to be an effective leader, it is important to focus on and learn to lead with your strengths. Everyone has strengths. Things they are naturally good at. Do you know your strengths and how they can help you to be an effective leader? This guide will teach you how to identify and lead with your strengths.
Duration: 0.50 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Sometimes choices are tough. We second guess our decisions or stall making one to start with. In this Effective Leader’s Guide for making decisions, learn the steps to make more strategic choices and to feel comfortable with the decisions you have made. Using application exercises and a rich multimedia process you will soon be more comfortable in your own skin and more effective with your choices by applying what you have learned in this foundational course.
Duration: 0.50 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Ever wonder how some people get more done in the same 24 hours than you do? Gain the skills to up your productivity and own your time with this effective leader’s guide to time management. This course uses application exercises and a rich multi-media process to integrate effective time management skills into your daily practices. This results in increased productivity, effectiveness, and overall desired outcomes.
Duration: 0.50 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
As a leader you will have opportunity to coach and mentor others in both official and unofficial capacities. Knowing how to effectively coach and mentor your people is key to both their success and to preparing new leadership to step up. Through application exercises and a rich multimedia process, you will learn the skills to be an effective coach or mentor, and thus be able to build additional leadership capability in your organization.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Coaching Job Skills teaches managers, supervisors and team leaders how to successfully coach employees in their jobs. In addition, it will help widen the breadth of skill sets for all employees.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Learn and apply the five-step process for training your team members on new skills.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Want to know all the details? Prefer to oversee? Like to be involved? Everyone has a different style, whether in dress and music or in leadership. In this course you will learn to identify your personal leadership style and how to incorporate your style into any role through the use of application exercises and a rich multimedia process. Knowing your style will allow you to be more effective in choosing team members, managing up or down, and in getting your own work done.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Distinguish between leadership and management tasks and familiarize yourself with the Leadership Achievement Path.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Base discussions about performance and work habits on behavior rather than on personalities and attitudes.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Acknowledge contributions, results and accomplishments to enhance self-esteem.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Involve team members in goal setting, problem-solving and decision-making.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Deploy meeting management skills to meet the goals of the meeting in the available time.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Practice the skills learned in Essential Skills of Leadership in a full scenario situation.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Test your ability to apply Essential Skills of Leadership concepts in this skills-based scenario assessment.
Duration: 0.75 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Tired of giving feedback that falls on deaf ears? Learn how to give feedback that gets fantastic results with this effective leader’s guide. Feedback can be much more than a criticism at the end of an event, in fact feedback can be both positive and negative and needs to be given not only strategically, but also consistently. Develop the skills to do exactly that through application exercises and a rich multimedia process.
Duration: 0.50 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
How do you get your employees and team members motivated and actively engaged? According to the dictionary, you simply provide them with a need, desire, or reason to make a particular choice – or behave in a specific manner. Sounds simple, right? Unfortunately, motivating employees is much more than just offering the right prizes, bonuses, or incentives. To understand motivation, we’ll first focus on making sure the foundational needs of your employees are being met, and then, look at what additional needs need to be taken care of to help them thrive. Finally, you’ll learn how to assess the motivation level of your employees to better determine what types of programs, incentives, or changes should be put in place to effectively increase motivation within your organization.
Duration: 0.50 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Do you know where you’re going professionally? Do you know what you want out of the next 3 weeks? How about the next 3 years? This course will help you create a powerful vision of where you want to go and what you want to achieve. You’ll also learn how to get others on board with your vision. You will learn from real-world examples of different individuals and how they took their vision of what they wanted and made it a reality. Whether you are trying to get somewhere personally, or you want to create a clear and compelling vision of where you want your team to be, this course can give you the foundation you need to get pointed down the right path.
Duration: 0.60 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
New to a leadership role? You’re in the right place! As leadership, you have a different focus, new responsibilities, and different challenges than you did as an individual contributor. This course covers the ‘in’s and out’s’ of the sometimes difficult transition experience from an individual contributor into leadership. Regardless of your title or the type of leadership role you now fill, through interactive assignments and a rich multimedia process, this course will smooth your transition and put you in position to excel in your new role.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Leaders in the 21st century must accommodate themselves to today’s rapidly evolving marketplace. Leadership Challenges will teach you about the characteristics of 21st century organizations. You will become familiar with current trends as they apply to business, and gain a better understanding of changing employee expectations and motivations in the workplace. This is the first course in a series of six courses on 21st century leadership.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
A company’s organizational structure has a significant impact on how well a company performs and how well its employees work together to achieve common goals. In this course, you will learn the characteristics of a healthy organizational culture. You will gain insight into understanding workplace behaviors and learn how to direct cultural change. This course will provide you with ideas on how to shape healthy organizations and the insight needed to lead cultural change in your organization. Changes in Corporate Culture is course number two in a series on 21st century leadership.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Employees who are excited about being at work each day tend to be more conscientious, yield higher quality work, have more momentum, and are less likely to allow themselves to become distracted. In this course, you will learn about the right ways to energize employees. You will gain insight on how to effectively communicate with and empathize with employees. You will better understand how to build morale in the workplace and how to stimulate creativity and capitalize on employee energy. This course is part of a six-course series on 21st century leadership. This is course 3.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Knowledge is the most valuable asset most companies possess. Knowledge fuels innovation and represents a strong competitive advantage. Therefore, how companies manage their knowledge directly affects their productivity and capacity to compete. Knowledge Management looks at three different management styles and provides insight into how knowledge workers in the 21st century play an important role in today’s workplace and how companies grow their intellectual capital. This is the fourth course in a six-course series on 21st century leadership.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Pushing for change can result in a more competitive organization. But change does not guarantee success and involves risk and cost. However, not doing anything can be risky and costly too. Elements of Change addresses the importance of change and why it’s essential to speak up when you see something that can be done better or handled differently. This course will allow you to look at your organization with new perspective and contemplate how it can become more competitive and grow in the marketplace. This is the fifth course in a series of courses dedicated to taking a closer look at successful 21st century leadership.
Duration: 1.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
Leadership Dynamics will introduce you to some of the common misperceptions about leadership. You will review the fundamental qualities of a great leader and learn how you can develop your own leadership style. You will learn the value of building strong relationships with bosses and co-workers, the power of influence, how to shape corporate culture, and how to build great teams. This is the final course of the Front Line Leadership series.
Duration: 6.50 Hrs
Course Level: Intermediate
Languages: English
Capability: Video
LearnSmart’s Coaching with Confidence video training course teaches the importance of communication, leadership, and a way of thinking that others feel compelled to follow. Students will learn that it’s not what coaches are, but what coaches do that has the most value. Coaching with Confidence contains all the essentials that people need to be the best coaches they can be – for themselves, and for their teams.
Duration: 1.50 Hrs
Course Level: Intermediate
Languages: English
Capability: Audio, MobileReady
Extraordinary results can occur in an otherwise ordinary setting, and the objective of this course is to help you to create the conditions that lead to those results. Leadership development is ultimately self-development, and this series of SmartTeam courses will help you meet that daily challenge. Leadership is not the private reserve of a few charismatic men and women – it is a process that ordinary people use when they are bringing forth the best from themselves and others. This series will inspire you to create a workplace that rejoices in celebration and encourages the best efforts from everyone. This interactive online course introduces the five practices of exemplary leadership – model the way, inspire a shared vision, challenge the process, enable others to act, and encourage the heart. It sets the stage for the remaining courses in the series and uses actual case examples from real people who have achieved remarkable success. You’ll also find out what four qualities – from among 225 traits – people consistently look for in a leader they would willingly follow. This course series is adapted from the extensively researched and highly respected book, The Leadership Challenge, by James Kouzes and Barry Posner. It is recommended that you take this course before attempting later courses in the series.
At the conclusion of this course you will be able to:
Duration: 1.50 Hrs
Course Level: Intermediate
Languages: English
Capability: Audio, MobileReady
What do Abraham Lincoln, Martin Luther King Jr., Susan B. Anthony, César Chávez, the Dalai Lama, Eleanor Roosevelt, Mother Teresa, and Archbishop Desmond Tutu have in common? They all have, or had, strong beliefs about matters of principle and an unwavering commitment to a clear set of values. They all are, or were, passionate about their causes. Another thing they have in common is that while each of these people may have quoted someone else from time to time, they are all people who are more often quoted themselves. Finding your voice and serving as a role model for your constituents is critical to becoming an authentic leader. If you can’t find your voice, you’ll end up with a vocabulary that belongs to someone else, mouthing words that were written by some speechwriter, or mimicking the language of some other leader who’s nothing like you. And people most admire those who best articulate the principles they believe in. You can begin to achieve these aims by exploring the first of the five practices of exemplary leadership: “Model the Way.” This is the second in a series of courses adopted from the highly respected book, The Leadership Challenge, written by James Kouzes and Barry Posner.
At the conclusion of this course you will be able to:
Duration: 1.50 Hrs
Course Level: Intermediate
Languages: English
Capability: Audio, MobileReady
When the byproducts of a Ben & Jerry’s ice cream plant overloaded a local waste treatment plant and nearly had to shut down, administrative assistant Gail Mayville found an unorthodox solution that saved people’s jobs, kept the plant open, and jump-started a new and rewarding career. What Gail and thousands of other leaders share is the characteristic of being forward-looking – of being concerned not just about today’s problems but also about tomorrow’s possibilities. They see something out ahead, vague as it might appear from a distance, and they imagine that extraordinary feats are possible and that the ordinary could be transformed into something noble. Find out how Gail solved the problem – and why leaders need to be able to look beyond the present moment to see an ideal version of the future. This SmartTeam course – which focuses on the third principle, “Inspire a Shared Vision,” will help you learn to communicate your vision clearly and enlist others in making this dream a reality. This is the third in a series of courses adopted from the highly respected book, The Leadership Challenge, written by James Kouzes and Barry Posner.
At the conclusion of this course you will be able to:
Duration: 2.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Audio, MobileReady
“If you keep your eyes open and periodically actually shut your mouth, and you have the courage to turn the mirror around on yourself, it’s amazing what you can learn and how you can change things.” – Dick Nettell, corporate services executive for the Bank of America. The leaders whose stories we excerpt talk about times when they turned around losing operations, started up new plants, developed new products or services, installed untested procedures, renewed operations threatened with closing, or released the creative spirit trapped inside stifling bureaucratic systems. The personal-best leadership cases were about radical departures from the past, about doing things that had never been done before, about going to places not yet discovered. In many cases, the magnitude of results was in the hundreds of percent. In this SmartTeam course, “Challenge the Process,” you’ll see how leaders understand that change is a constant, and proactive individuals seize the moment and use times of change to create something better than previously thought possible. This is the fourth in a series of courses adopted from the highly respected book, The Leadership Challenge, written by James Kouzes and Barry Posner.
At the conclusion of this course you will be able to:
Duration: 2.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Audio, MobileReady
In the thousands of cases the course authors studied, they did not encounter a single example of extraordinary achievement that occurred without the active involvement and support of many people. Nor was there a single instance in which one talented person – leader or individual contributor – accounted for most, let alone 100 percent, of the success. Throughout the years, leaders from all professions, from all economic sectors, and from around the globe continue to say, “You can’t do it alone.” Leadership is not a solo act, it’s a team effort. This part of the series will teach you about the importance of fostering collaboration (and the methods for doing so), along with ways to empower and strengthen your team. This is the fifth in a series of SmartTeam courses adopted from the highly respected book, The Leadership Challenge, written by James Kouzes and Barry Posner.
At the conclusion of this course you will be able to:
Duration: 1.50 Hrs
Course Level: Intermediate
Languages: English
Capability: Audio, MobileReady
Most people rate “having a caring boss” even higher than they value money or fringe benefits. In fact, how long employees stay at a company and how productive they are there is determined by the relationship they have with their immediate supervisor. This segment in the Leadership Challenge Series covers the last – but in no way least important – practice of exemplary leadership, “Encourage the Heart.” You’ll learn the best ways to recognize the contributions of others and reward those that deserve the appreciation. You’ll take a close look at the theory that high expectations lead to high performance, and why you should set the bar higher as a result. When these positive expectations yield results, leaders then celebrate the values and victories in their organizations. Exemplary leaders keep four essential points at the fore: focus on clear standards, expect the best, pay attention, and personalize recognition. Learn how to put these points into practice to stimulate and motivate each individual on your team! This is the sixth and last in a series of courses adopted from the highly respected book, The Leadership Challenge, written by James Kouzes and Barry Posner.
At the conclusion of this course you will be able to:
Duration: 3.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Audio, MobileReady
This interactive online course is presented in two modules:
Smart Leadership: What Leaders Do
Smart Leadership: Model the Way
Introducing the five practices of exemplary leadership – model the way, inspire a shared vision, challenge the process, enable others to act, and encourage the heart. It sets the stage and uses actual case examples from real people who have achieved remarkable success. Finding your voice and serving as a role model for your constituents is critical to becoming an authentic leader. If you can’t find your voice, you’ll end up with a vocabulary that belongs to someone else, mouthing words that were written by some speechwriter, or mimicking the language of some other leader who’s nothing like you.
At the conclusion of this course you will be able to:
Duration: 3.00 Hrs
Course Level: Intermediate
Languages: English
Capability: Audio, MobileReady
This interactive online course is presented in two modules:
Smart Leadership: Inspire a Shared Vision
Smart Leadership: Encourage the Heart
“Inspire a Shared Vision,” will help you learn to communicate your vision clearly and enlist others in making this dream a reality. In “Encourage the Heart.” you’ll learn the best ways to recognize the contributions of others and reward those that deserve the appreciation. You’ll take a close look at the theory that high expectations lead to high performance, and why you should set the bar higher as a result. When these positive expectations yield results, leaders then celebrate the values and victories in their organizations.
At the conclusion of this course you will be able to:
Duration: 1.00 Hrs
Course Level: Fundamental
Languages: English
Capability: Audio, Video, MobileReady
“Everyone lives by selling something.” Robert Louis Stevenson. In this course our discussion is going to be about developing the seller-doer in you. We’ll give you the basics of business development so you can understand the process, technical skills such as communications and networking and how to take a business strategy and creating an effective plan of action.
At the conclusion of this course you will be able to:
Duration: 1.00 Hrs
Course Level: Fundamental
Languages: English
Capability: Audio, Video, MobileReady
Unlike money or aptitude, time is the one commodity that every person on the earth has the exact same amount of each day. What is needed is a new way of thinking about managing our time. In this interactive online course we will cover multi-tasking, delegating, and back-to-back scheduling. You will get tactics and tools to make the most of your time and what’s most important to you.
At the conclusion of this course you will be able to: